Contact Us

Questions, custom requests, or support — our team is ready to assist you every step of the way.

Whether you need help choosing the right strap, want guidance on a custom commission, or have questions about your order, we’re here to ensure your experience is seamless and personalized.

📩 Email: support@epochstraps.com

📞 Phone: +1 (213) 260-0068

For product inquiries, custom strap requests, sizing assistance, order updates, or after-sales support.

We typically respond within 24–48 hours.

Available Monday–Friday, 9:00–18:00 GMT

Custom Strap Inquiries

If you're looking for a bespoke strap, we are happy to help you create one that fits your watch and your personal style.

When reaching out, please include:

  • Your watch model
  • Desired material (alligator, calfskin, suede, rubber, etc.)
  • Preferred color
  • Lug width / wrist size (if known)
  • Any reference photos or examples

Our team will guide you through available options, customization details, and production timelines.