How to Order
Ordering a handcrafted strap from Epoch Straps is simple, guided, and designed to ensure your timepiece receives the perfect companion. Follow the steps below to choose the right strap, customize your details, and complete your order with confidence.
1. Choose Your Strap Style
Begin by selecting the strap category that best suits your watch and personal style:
- Alligator Leather – For a refined, timeless look
- Calfskin or Nubuck – Soft, elegant everyday wear
- Rubber / FKM – Durable, water-resistant, sport-ready
- Velcro / Nylon – Lightweight, modern, RM-inspired functionality
You may also explore our curated collections:
- Shop by Material
- Shop by Watch Brand
2. Select Your Watch Brand or Model
To ensure a precise fit, browse by your watch brand. We offer specification-accurate options for:
- Rolex
- Panerai
- Richard Mille
- Cartier
- Omega
- IWC
- Tudor
- …and more
Each strap is crafted to pair seamlessly with the proportions, lug width, and character of your timepiece.
3. Pick Your Size
Choosing the right size ensures both comfort and optimal balance on your wrist.
You will typically select:
- Lug Width
- Strap Length
- Buckle Width / Taper
Not sure what size you need?
Visit our Size Guide for a simple measuring method, or email us for assistance — we’re happy to help.
4. Customize Your Strap (If Applicable)
Some straps allow additional customization options, including:
- Stitching color
- Edge finish (painted or burnished)
- Lining material
- Buckle type and finish
- Quick-release spring bars
These options ensure your strap reflects your personal style while maintaining Epoch’s hallmark craftsmanship.
5. Add to Cart & Checkout Securely
Once your selections are complete, add your strap to cart and proceed to checkout.
We accept:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Bank transfer / cryptocurrency for select orders
All payments are encrypted and protected. Your order is secured from the moment it is placed.
6. Production & Shipping
After checkout, your strap enters production or fulfillment.
Standard Orders
Handcrafted and prepared within 3–5 business days.
Custom or Special Orders
Made to order by our artisans — production time varies depending on materials and complexity.
Shipping
- Domestic delivery: typically 3–7 business days
- International delivery: 7–14 business days
- Tracking is provided via email once your order ships
We ship worldwide using trusted carriers to ensure your strap arrives safely.
Custom & Bespoke Orders
If you can’t find the exact size, color, or material you want, we offer custom-made and bespoke straps.
To begin, email support@epochstraps.com with:
- Your watch model
- Desired material and color
- Lug width / wrist size
- Any reference images or details
We will guide you through available options and provide a tailored proposal.
Helpful Resources
For a smoother ordering experience, you may find these pages helpful:
- Size Guide
- Color & Material Guide
- Shipping Policy
- Return & Exchange Policy
- Payment Methods
FAQs
How do I know which strap fits my watch?
Check your lug width or view our Watch Brand collections for compatible straps.
Can I change my order after placing it?
If production hasn’t begun, we may be able to adjust your order. Please contact us as soon as possible.
Do you ship internationally?
Yes — we ship worldwide with tracking.
Can I order a custom wrist size?
Yes. Custom lengths are available through our bespoke request service.
Ready to Order?
Find the perfect strap for your timepiece:
- Shop by Watch Brand
- Shop by Material
Have questions? Our team is here to help — email support@epochstraps.com anytime.