Payment Methods

Secure, flexible payment options for a seamless checkout experience.

Accepted Payment Methods

Epoch Straps accepts the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Bank Transfer (for select orders)
  • Cryptocurrency (USDT / Bitcoin — available upon request)

If you have any questions about available payment options for your region, please contact us at support@epochstraps.com.

Shipping Address vs. Billing Address

Different Shipping and Billing Addresses

We can ship to an address that is different from your billing address. However, for your security and to protect against unauthorized card use, additional verification may be required.

You may be asked to verify your identity by providing:

  • A photo of your government-issued ID
  • A photo of the credit card used (with only the last 4 digits visible)

These steps help protect both the cardholder and our customers from fraudulent activity.

Different Billing and Shipping Countries

If your shipping country differs from your billing country, we may require that payment be made via:

  • PayPal
  • Bank Transfer
  • Cryptocurrency

This additional security ensures a safer purchasing experience for all parties.

Cash on Delivery (COD)

We do not offer Cash on Delivery (COD).

International carriers and payment networks do not support global COD for high-value goods. All orders must be paid in full at the time of purchase using one of the accepted payment methods.

Is My Payment Secure?

Yes. Your payment is processed using secure, encrypted payment gateways and is protected by industry-standard security measures.

You are further protected by:

  • PayPal Buyer Protection (when using PayPal)
  • Credit card chargeback rights from your card issuer
  • Shopify’s PCI-compliant payment infrastructure

If there is ever an issue with your order, we encourage you to contact us first. Our goal is to resolve concerns quickly — including issuing refunds when appropriate — without the need for disputes or chargebacks.

Why We Sometimes Request Additional Verification

Our products are handcrafted, high-value items made for luxury watches. To protect our customers and prevent fraud, we may occasionally request extra verification before processing certain payments or shipping to certain addresses.

These precautions help ensure:

  • A safer experience for all customers
  • Protection for legitimate cardholders
  • Reliable processing and delivery of your order

Questions About Payments?

If you need help completing a payment or would like to discuss using bank transfer or cryptocurrency, please contact us:

📩 Email: support@epochstraps.com